Returns & Exchanges
At MyMuse India, we want you to love your fashion finds, which is why we offer a hassle-free 15-day return and exchange policy for all unworn items with original tags. Our streamlined process ensures that your shopping experience remains as stylish and stress-free as your wardrobe.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order ID and mobile number to select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the apparel is unused, unwashed, and packed in its original packaging with all brand tags and invoices intact.
- 3.Doorstep Pickup
Our courier partner will arrive at your address within 2-3 business days to collect the package after a brief on-the-spot inspection.
- 4.Refund Processing
Once the item reaches our warehouse and passes final inspection, your refund will be credited to your original payment method or MyMuse wallet within 7 days.