Frequently Asked Questions
Everything you need to know about your MyMuse experience.
How long does shipping take within India?
We typically process orders within 24-48 hours. Delivery usually takes 3-5 business days for metro cities and 5-7 business days for the rest of India.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy for all unworn items with original tags intact. Please note that for hygiene reasons, certain innerwear categories are non-returnable.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. A nominal COD handling fee may apply at checkout.
How do I find the right size for me?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend measuring yourself before purchasing to ensure the perfect fit.
Can I cancel my order after it has been placed?
You can cancel your order within 12 hours of placement, provided it has not been dispatched. Once shipped, the order cannot be canceled but can be returned upon delivery.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different screen resolutions and studio lighting, slight color variations may occur.